WE WILL NEVER SHARE YOUR INFO WITH ANY OTHER COMPANY OR ORGANISATION.

Effective Date: JAN 01, 2006

At The Ilchester Arms we value our relationship with you and the other users of our web site (the "Web Site") and the services/products offered on it (the "Services"). We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information ("Personal Information") that we may collect when you use the Web Site and Services. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: privacy@ilchesterarms.com

How Do I Agree to the Privacy Policy?

This Privacy Policy is a part of the Terms of Service ("TOS"). Accordingly, when you access or use the Web Site or the Services, you agree that we can collect, use, and disclose your information in accordance with this Privacy Policy. If you do not agree or are not comfortable with any part of this Privacy Policy, you may not use the Web Site.

Does The Ilchester Arms Ever Make Changes to its Privacy Policy?

We may make changes to the Privacy Policy from time to time. We will also post a notice on the home page of the Web Site, informing you when you first sign on to the Web Site after we have made changes. If you receive notification of a change in our Privacy Policy, you must review the new Policy carefully to make sure you understand our practices and procedures.

What Types of Information Ilchester Arms Collect From Me?

Personal Information. We collect Personal Information from you. As explained above, Personal Information is information that can be used to identify you individually, such as your name, mailing address, phone number, email address, credit card number, and financial information. This information is used solely for the purpose of bookings. We will not share this information with anyone.

Non-Personal Information. We also may collect "non-personal" information from you. This information ("Non-Personal Information") cannot be easily used to personally identify you, such as2 your browser type, the URL of the previous web site you visited, your ISP, operating system, and you're IP Address.

How and When Does the Ilchester Arms Collect This Information?

Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you book a room or reserve a table, we may collect your name, mailing address, telephone number, credit card number, and email address.. If you sign up to receive a newsletter, we will collect your email address. Again, none of these details will be shared with any agency or company.

Communications with Us.

If you communicate with us regarding the Web Site or the Ilchester Arms Services, we will collect any information that you provide to us in any such communication.

Analytic and Reporting Technologies.

Like the operators of most web sites, we may use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet Protocol (IP) addresses, browser software and operating system types, click stream patterns, and the dates and times that the Web Site and the Ilchester Arms Services are accessed. This is simply to help us improve this site.

How Does Ilchester Arms Use My Information?

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Hotels Services and the Web Site, fulfilling requests for information, and providing customer support.

Non-Personal Information. We use non-personal information to track your use of the Web Site and the Ilchester Arms Services and for other internal purposes, particularly providing, maintaining, evaluating, and improving the Hotels Services and the Web Site.

When Will the Ilchester Arms Disclose My Information to Third Parties?

We will never disclose your information to third parties without your consent.

Disclosure of Non-Personal Information. We will not disclose Non-Personal Information, to potential strategic partners, advertisers, investors, customers, or any others.

What about Cookies?

A cookie is a message that is sent to your computer from a web server and stored on your computer's hard drive. Most web sites use cookies. We do not currently use cookies within this site.

Does the Ilchester Arms Protect My Personal Information?

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorised access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Web Site Content.

The content that you store, post, or transmit on or through the Web Site, such as guest book postings, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

How Can I Review and Make Changes to My Personal Information?

You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at privacy@ilchesterarms.com for your protection; you will be required to provide proof of your identity to obtain a copy of your Personal Information. If you wish, we will delete all of your Personal Information (including your transaction history) from our records upon your request.

Does This Privacy Policy Apply When I Access Third Party Web Sites?

You may be able to access third-party web sites directly from the Web Site. This Privacy Policy does not apply when you access such web sites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third-party web site you visit before using it or disclosing your Personal Information to its provider.

What about Children's Privacy?

Under Thirteen. The Ilchester Arms Services are intended for users ages thirteen and older. Accordingly, we will not knowingly collect or use any Personal Information from children that we know to be under the age of thirteen. In addition, we will delete any information in our database that we know originates from a child under the age of thirteen.

Thirteen to Seventeen. Prospective users between the ages of thirteen and seventeen can only use the Ilchester arms Services under their parents' legal or guardian's supervision. If you are between the ages of thirteen and seventeen, you, your parent, or your legal guardian may request that we delete any of your Personal Information in our database and/or "opt out" from receiving communications from us. If you wish to do so, please contact us at the email address provided below.

Can I "Opt Out" From Receiving Communications From the Ilchester Arms?

You may "opt-out" from receiving communications from us at any time. You may also "opt-out" on behalf of your spouse or children. To "opt out," please contact us at privacy@ilchesterarms.com